Instead of off-the-shelf solutions, we follow the expectations of our customers - this is the main principle on which we have based all design and implementation processes of the ZAJC brand.
We are sensitive to the individual needs of our customers, and we look at our collections through their prism. This is why every design that comes out of the ZAJC factory is unique and has no identical counterpart.
At every stage of the customer service process, we focus on the customer's expectations. These are especially important at the very beginning, when we are working on the final design of a kitchen or wardrobe. The in-depth interview that begins each order and the adoption of the client's perspective allows us to create furniture in sync with the client's needs and style.
Every customer who comes to the ZAJC showroom can count on professional advice on how to improve the design of the space and choose the best solutions. As experienced architects and carpenters, we know what to look for and what to propose so that the final result meets aesthetic as well as functional expectations.
We assign each new client a personal advisor who enters the world of their expectations. Guided by the advice one receives, The advisor leads him or her directly to a jointly chosen goal and dispels any doubts, advises and remains in constant contact with the client keeping him or her informed at every stage of the process.
The essence of true luxury is in the details and their perfect appearance can only be ensured by precise hand craftsmanship. Many pieces of ZAJC furniture are made by experienced craftsmen and therefore we are able to fully customize many of them.
Every stage of the order is subject to strict quality control and must meet ZAJC standards. Our specialist also personally supervises the furniture assembly process at the customer's premises. In this way, we are sure that nothing will happen that could negatively affect the final, desired effect.